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Watchdogs’ comments boost hopes for rail access improvements

John Pring - 21 February 2019

Powerful warnings from two watchdogs about the barriers faced by disabled passengers have been welcomed as a “wonderful step in re-instating access to rail for all” by a leading accessible transport expert.

One of the two watchdogs, the Equality and Human Rights Commission (EHRC), warned the government and train operating companies that two major elements of the rail system could be discriminating against disabled passengers.

In a letter to MPs on the Commons transport select committee, EHRC chair David Isaac says the commission is concerned about the impact of “ongoing transport policies”, particularly the move towards running more trains without a member of customer services staff on board – driver-only operated (DOO) trains – and an increase in unstaffed stations... See more



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