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Rail regulator backs down on access to replacement buses

John Pring - 5 September 2019

The rail regulator has been forced by a disabled campaigner to reconsider its refusal to tell train companies to ensure their rail replacement buses are fully accessible.

The Office of Rail and Road (ORR) issued guidance to train and station operators in July on what they should include in their new accessible travel policies.

But accessible transport campaigner Doug Paulley (pictured) pointed out that the regulator had failed to make it mandatory for train companies to provide accessible replacement buses when rail services are disrupted.... See more