Services - Ambulance Fingertip Facts

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Between 2009-10 and 2015-16, the number of ambulance calls and NHS 111 transfers increased from 7.9 million to 10.7 million, an average year-on-year increase of 5.2%.

Between 2011-12 and 2015-16, income for ambulance trusts’ urgent and emergency care activity increased by 16% from £1.53 billion to £1.78 billion

Over this period, activity rose by 30%

Commissioners have warned that, given current financial challenges in the wider health service, future funding settlements are likely to be tighter

In 2015-16, approximately 500,000 ambulance hours were lost due to turnaround at accident and emergency departments taking more than 30 minutes, which equates to 41,000 12-hour ambulance shifts

In 2015-16, only 58% of hospital transfers met the 15-minute admittance expectation and only 65% of ambulance crews were then ready for another call within 15 minutes

Performance against the response time targets is getting worse. In 2015-16, only one trust out of ten (West Midlands) met the their targets

Most ambulance trusts are carrying a large number of vacancies

Trusts are facing challenges retaining staff, with most reporting increased turnover rates. For example, North West Ambulance Service’s turnover rate increased from 4.7% to 9.6% between 2011-12 and 2015-16

Social Care cuts mean more patients require transferring to hospital

Hospitals under pressure for beds are transferring recovering patients home much earlier often resulting in patient re-admittance due to medical complications

Time lost when ambulances are forced to hold patients in the ambulance due to no space in hospitals for admittance

Increased social issues such as homelessness and poverty leading to drug and alcohol dependancy

Increased mental health issues due to poverty and lack of support services

To complete by Saturday 7 September


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